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Access to Utility Service

2011 5th ed. and 2013 Supplement

818 pp. with 192-pp. 2013 Supplement
and Companion Website
ISBN 978-1-60248-094-0

Summary Contents
Table of Contents
Supplement Contents
Index
Supplement Index
About the Companion Website
About the Authors

The New Consumer Law Frontier

Delivery of electricity, gas and telecommunications services are some of the biggest problem areas for consumers today. Skyrocketing prices, de-regulation, widespread terminations all make this an area essential to a consumer law practice.

What You Need to Know in This Evolving Area
  • Customer service issues, from deposits to late charges, from level billing plans to master metering
  • Telephone and telecommunications issues
  • Homeowner and tenant rights to utility service, metering issues, billing disputes, and utility terminations
  • Utility allowances in subsidized housing
  • Low-income affordability strategies
  • Weatherization and conservation
  • Using bankruptcy to restore service or prevent a disconnect.
Website Makes the Volume Even More Accessible
  • Utility law pleadings
  • State-by-state summaries of utility commission regulations and energy affordability programs
  • Key telephone regulations, FCC orders, and consumer guides to telephone rights
  • LIHEAP and weatherization statutes and regulations
  • Consumer handouts.

Praise for the NCLC Manuals

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