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Access to Utility Service
2011 5th edition
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818 pp.
and Companion Website
ISBN 978-1-60248-094-0
Summary Contents
Table of Contents
Index
About the Companion Website
About the Authors
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The New Consumer Law Frontier
Delivery of electricity, gas and telecommunications services are some of the biggest problem areas for consumers today. Skyrocketing prices, de-regulation, widespread terminations all make this an area essential to a consumer law practice.
What You Need to Know in This Evolving Area
- Customer service issues, from deposits to late charges, from level billing plans to master metering
- Telephone and telecommunications issues
- Homeowner and tenant rights to utility service, metering issues, billing disputes, and utility terminations
- Utility allowances in subsidized housing
- Low-income affordability strategies
- Weatherization and conservation
- Using bankruptcy to restore service or prevent a disconnect.
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Website Makes the Volume Even More Accessible
- Utility law pleadings
- State-by-state summaries of utility commission regulations and energy affordability programs
- Key telephone regulations, FCC orders, and consumer guides to telephone rights
- LIHEAP and weatherization statutes and regulations
- Consumer handouts.
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Praise
for the NCLC Manuals
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