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Unfair and Deceptive Acts and Practices

2012 8th ed. and 2013 Supplement

950 pp. plus 160-pp. 2013 Supplement and Companion Website
ISBN 978-1-60248-120-6

Summary Contents
Table of Contents
Supplement Contents
Supplement Index
About the Companion Website
About the Authors

The Most Important Consumer Statute in Your State

An unfair and deceptive acts and practices (UDAP) statute usually provides attorney fees and enhanced damages for a wide array of deceptive or abusive practices. NCLC's manual for over 30 years has been the definitive treatise in this area for use in all 50 states:

  • Predatory lending, loan brokers, and mortgage abuse
  • Credit card abuses
  • Application to national banks
  • Automobile sales, financing, leasing
  • Manufactured homes and parks
  • Service contracts and auto repair
  • Landlord-tenant, insurance, utilities
  • Failure to disclose
  • Unfairness standards
  • Liability of third parties for UDAP violations
  • Scope of each state's UDAP statute
  • Preconditions to litigation under each state's UDAP statute
  • Detailed analysis of UDAP attorney fees.
The Companion Website is Packed With Practice Aids
  • Scores of sample complaints 
  • Sample interrogatories, document requests and motions to compel
  • Sample jury instructions and other trial documents 
  • Sample documents to obtain attorney fees 
  • FTC Rules, Statements of Basis and Purpose, staff interpretation.

"This is the most thoroughgoing treatise on consumer law. If you only buy one manual (and that would be a mistake), buy this one!"
— Stephen Gardner, Director of Litigation Center for Science in the Public Interest

"A unique survey of UDAP law with which no other resource can compare."
— State Bar of New Mexico News and Views

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