NCLC's Companion Websites
Purchase of any title in NCLC’s consumer law practice
series includes free access to its companion website. Access
remains free with continued subscription to that title. Frequently
updated, NCLC companion websites offer the treatises’
appendices plus hundreds of additional documents in
PDF and Microsoft Word formats—pleadings, forms, statutes,
regulations, agency interpretations, legislative and regulatory
history, and much more—all easily located with
flexible, powerful search tools. Documents can be electronically
searched, printed, downloaded, and copy-pasted into a
word processor.
- Over 2000 sample pleadings
- Thousands of agency interpretations
- Hundreds of statutes and regulations
- Extensive legislative and regulatory history
- Credit math software
- Bankruptcy software
- Interview checklists and other forms and practice aids
- Client handouts
- And much much more
Consumer Law on the Web contains everything from 19 individual websites
on one site, allowing one search across all 19 titles.
No matter how many titles you have, one username and password gets you access to all your websites.

Accessing the Companion Websites
One-time registration is required to access NCLC companion
websites. Once registered, users logging in are
granted access to all websites they are authorized to use,
with only one username and password required.
Subscribers do not need to register more than once.
Subscribers purchasing additional NCLC titles are automatically
given access to the new websites under their existing
username and password. Registering a second time with the
same registration number overrides a prior username and
password.
To register, go to www.nclc.org/webaccess, and click
‘‘New users click here to register.’’ Enter the Companion
Website Registration Number found on the packing statement
or invoice accompanying this publication. Then enter
the requested information and click Enter. An email address
may be used for the username or a different username may
be chosen.
Once registered, go to www.nclc.org/webaccess, enter
your username and password, and select the desired companion
website from the list of authorized sites.
Libraries and others subscribing to the entire 19-volume
set can arrange ‘‘IP access’’ so that a username and password
are not required. Email publications [at] nclc.org with a
list or range of static IP addresses for which access should
be permitted without the need to enter a username and
password.
We encourage users who find mistakes to notify us using
the ‘‘Report Errors’’ button, on the left toolbar. Also on the
left toolbar, users can click ‘‘My Account’’ to change personal
information.
Use of the companion websites with Internet Explorer
requires Adobe Reader 7.0 or later or Adobe Acrobat 7.0
or later. Users of other browsers, or those experiencing
problems with the websites, should download the latest
version of the free Adobe Reader from Adobe’s website
at www.adobe.com. A link to Adobe’s site is provided on
the NCLC companion website login page.
Locating Documents on the Companion Websites
The companion website provides three options to locate
documents.
- The search page (the home page) offers keyword
searches to find documents—either full-text searches of all
documents on the website or of only the documents’ titles.
- Narrow the search to documents of a certain type (such
as federal statutes or pleadings) by making a selection
from the ‘‘Document Type’’ menu, and then perform a
full text or document title search.
- If unsure of a keyword’s spelling, type the first few
letters and click ‘‘See choices.’’
- To locate a specific appendix section, select the appendix
section number (e.g., A.2.3) or a partial identifier
(e.g., A) in the search page’s ‘‘Appendix’’ drop-down
fields.
- Click Search Hints for a quick reference to special
search operators, wildcards, shortcuts, and complex
searches. Read this closely, as syntax and search operators
may be slightly different from those of other
websites.
- The contents page (click on the ‘‘Contents’’ tab at the
top of the page) is a traditional ‘‘branching’’ table of contents.
Click a branch to expand it into a list of sub-branches
or documents. Each document appears once on this contents
tree.
- The pleading finder page (click on the ‘‘Pleading
Finder’’ tab at the top of the page, if available) allows
pleadings to be located using one or more menus, such as
‘‘Type of Pleading’’ or ‘‘Subject.’’ Select more than one
item from a menu, or deselect items, by holding the Ctrl
key while clicking. For example, make one selection from
‘‘Type of Pleading–General,’’ one from ‘‘Subject,’’ and
three from ‘‘Legal Claims’’ to locate all pleadings of that
type and subject that contain one or more of the three legal
claims selected. If this search produces insufficient results,
simply broaden the search by deselecting ‘‘Subject’’ and/or
‘‘Legal Claims’’ to find pleadings of that type in any subject
area or based upon any legal claim. This page also includes
optional fields to specify terms to be found in the documents’
text or titles, to further narrow search results.
Additional software, related websites, and other information
can be located by clicking on links found at the left
hand toolbar or on the ‘‘Search’’ page. These links bring you
to credit math software, search tips, other websites, tables of
contents and indices of all NCLC publications, and other
practice aids. Some companion websites have ‘‘Software’’
or ‘‘Links’’ tabs at the top of the page, where this material
may also be found.
Finding Word Versions of Website Documents
All documents on the website are in PDF format, and can
be copied and pasted into a word processor. Pleadings and
certain other documents also are available in Word format,
facilitating the opening of entire documents in a word
processor. After opening the selected PDF file, click at the
top of the page on ‘‘Word Version, if available.’’ If a Word
version is listed as available, click ‘‘DOC Download Document’’
to save the Word file to your computer.